Configure Pulse for Access to SAS Resources

Pulse is no longer supported by SAS Computing. Click here for information about Forticlient.

 

The following services require a Pulse connection as a prerequisite for remote access (including off-campus and any laptop access):

  • Shared drives
  • Filemaker Pro
  • Drupal Test Servers

Steps to configure Pulse for Mac

1.) Download the Pulse installer from here: https://upenn.app.box.com/folder/41746179256

2.) Install Pulse.

3.) If you do not see Pulse on your screen, go to your Applications folder and open “Pulse Secure”. Otherwise, skip to Step 4.

4.)  Click the + sign in the bottom left corner.

 

5.) Enter the following into the fields and click “Add”:

 

6.) Click “Connect”

 

7.) You will be prompted for your Windows AD user name and password (this is the same account used to access the shared drive and Filemaker Pro). Enter them here and click “Connect”.

 

8.) You will see a green check mark once connected.

 

9.) Your connection will disconnect each night. In the future, you will be able to “Connect” by clicking the Pulse Secure logo in the top menu bar:

 

10.) You will now be able to access shared drives, Filemaker Pro and Drupal test servers.

Send from Penn Email Address in Gmail / Google@SAS

Step 1: Add Your Penn Email Address to Gmail

  1. On your computer, open Gmail.com and log in (if you aren’t already).
  2. In the top right, click the Gear icon and then “Settings.”
  3. Click the “Accounts and Import” tab.
  4. In the “Send mail as” section, click “Add another email address”.
  5. Enter your name and the Penn e-mail address (e.g. yourpennkey@sas.upenn.edu -or- yourpennkey@writing.upenn.edu) that you use.
  6. Click “Next Step”.
  7. For SMTP server, enter: smtp.gmail.com 
    For username, enter the username you used to log in to Gmail e,g.: yourpennkey@sas.upenn.edu –or- yourusername@gmail.com
    For password, enter the password associated with the gmail account entered above.
  8. Click Add Account.

Step 2: Confirm the address

  1. In a few minutes, you’ll receive an email in your Gmail inbox.
  2. Open the confirmation message you received from Gmail.
  3. Click the link in the email that confirms the email address.

Step 3: Change the “From” address

  1. In the message, click the “From” line. (If you don’t see this, click the space next to the recipient’s email.)
  2. Select the address to send from.
  3. You can also set the default address you would prefer in the Accounts and Import settings area (In the top right, click Settings (the gear icon). Click the Accounts and Import or Accounts tab.)

How to Set Windows AD Password & Connect To Shared Drive

1. Set New Password

The temporary one-time password for your new account will be in the following form:

abcd12345678!

where the 12345678 is the middle 8 digits of your Penn ID number.

  1. Open your browser to: https://remote.sas.upenn.edu
  2. Log in with your user name (your user name is the same as your pennkey) and the temporary password mentioned above.
  3. You will be asked to change your password. Note: Your password cannot match your Pennkey. It must be 8 to 15 characters and include a letter, number and special character.

2. How To Connect to the Shared Drive

Note: You must be on a wired campus computer to connect to the shared drive.

Click on the desktop of your Mac computer (Finder) and click on the top menu bar:

To connect to the CPCW shared drive, enter:
smb://hum-files.sas.upenn.edu/hum-shares/cpcw-3808

To connect to the KWH shared drive, enter:
smb://hum-files.sas.upenn.edu/hum-shares/cpcw-kwh

Use your Windows AD account credentials (the account above in Step 1) to log in.

Create a SAS Windows AD Account

Click the link below to request a Windows AD Account (used to access the shared drive & ‘U’ Drive). You will need your pennkey and penncard ID number.

http://www.sas.upenn.edu/computing/help/faculty_staff/forms/ad_request+

 

Form Instructions / Clarifications

1. Full Name – Your name

2. Full Email Address – Your Penn e-mail address

3. Pennkey Username – Your PennKey username

4. PennCard ID # – the middle 8 digits of your id number – can be found on your penncard.

5. Status – your role (Work Study Students – please select “other students*” and specify “Work Study.”

6. Department – department you will be using this account with. (ie: CPCW or KWH).

7. Daytime Phone – a number you can be reached at, if necessary.

8. Reason(s) for Account Request – If a new employee, select “I am a new employee and require the account to get started in my position.”
Professors ONLY: Check “I require a home directory (“U: drive) to store my documents and/or for data backup.”

9. Home directories – For non-faculty use only: provide explanation if necessary.

10. Use with a Mac – if logging in to a Mac, select yes.

11. Supervisor Approval – fill in “Christopher Martin – chmarti@writing.upenn.edu”

12. SAS Local Support Provider – fill in “”Christopher Martin – chmarti@writing.upenn.edu”

13. Additional comments – only if necessary

 

When your account is ready, you will be contacted via email with a temporary password to access your account.

Please note, account requests will take a couple of business days to process.

KWH Getting Started Guide

If you haven’t already, click here to request a KWH AD account.


1. Set New Password

The temporary one-time password for your new account will be in the following form:
abcd12345678!
where the 12345678 is the middle 8 digits of your Penn ID number.

Open your browser to: https://remote.sas.upenn.edu
Log in with your user name (your user name is the same as your pennkey) and the temporary password mentioned above.
You will be asked to change your password.
Note: Your password cannot match your Pennkey. It must be 8 to 15 characters and include a letter, number and special character.

2. How To Connect to the Shared Drive

Note: You must be on a wired campus computer to connect to the shared drive.

Click on the desktop of your Mac computer (Finder) and click on the top menu bar:

To connect to the KWH shared drive, enter:
smb://hum-files.sas.upenn.edu/hum-shares/cpcw-kwh

Use your KWH AD account credentials (the account above in Step 1) to log in.

3. How to Connect to Filemaker Pro:

How to Configure Filemaker Pro 13 (currently everywhere except the library)
How to Configure Filemaker Pro 15 (currently the library only)