Useful Links

SAS Computing Website & Status

Accounts

Test my Pennkey
Change PennKey Password (if you know the password)
Should You Enroll in the Pennkey Self Service Password Reset System? (so you can reset it if you forget it!)
Request Guest Pennkey
Set / Reset O365 Password (
Password Policy)
Create a SAS Windows AD Account (for Shared Drive / FMP Access)
How To Set Shared Drive (Windows AD) Password & Connect to Shared Drive
Reset Shared Drive / FMP Password
Getting Started with Forticlient VPN

Google@Sas – Google Apps
Google@Sas Account Configuration
Google@SAS Password Reset
PennNet Voip Phone PPS Management Systems
PennFlex Voip Phone Management Portal (For managing your direct line)
PennFlex Vonage Admin Portal (LSP only for managing numbers — Search by clicking Profile->Users and finding numbers that way)
Box Storage Service for Penn
Box – Add additional email addresses. Visit your account page. Further instructions.
Private: How to Enable MacOS Monterey for Accessing Writing Server

Change Writing Account Password
Deprecated: How to Configure Pulse Secure for Access to SAS Resources

Printing

Printing at CPCW
How to Disable Two-Sided Duplex Printing on Mac via CUPS

CPCW Room Technology Guides

CPCW 3809 Walnut Classroom Guide

CPCW Classroom 111 Technology Quick Start Guide
CPCW Room 312 Technology Quick Start Guide

Wifi | AirPennNet

AirPennNet Manual Setup – Mac OS 10.4
AirPennNet Manual Setup – Mac OS 10.5
AirPennNet Configuration Page – direct link shortcut: https://bit.ly/airpennnet
Connecting to AirPennNet with a Chromebook
Configuring Devices for AirPennNet-Device (authentication needed)

I.T. Systems and Resources

Office365 Webmail
Office365 Password Page
O365 Self Provision Portal
How to install Microsoft Office 365 for Faculty and Staff
Using Zoom for Remote Teaching
How to Create a Zoom Meeting/Session for your Class at Penn
How to Log into the Zoom iOS app with your SAS UPenn Account
How to Configure BBEdit for Writing Server Website Access
How to Configure Fetch for Writing Server Website Access
How to Configure SecureCRT for Writing Server SSH Access
Getting Started with PowerTerm (Datacomet replacement)
Penn Email Eligibility
O365 Email Analyzer / Troubleshooter
Forward Writing Email to Gmail Guide

How to forward O365 email to a different email account
Deprecated: Add Writing Address to Gmail / Google@SAS
Deprecated: How to Send Penn O365 Email from Gmail
How to Add Shared Calendar to your O365 Calendar
How to Add Penn Academic Calendar to O365 Calendar
Mailman Mailing List Request Form for CPCW
Classlists Listserv Information for Courses (Internal SAS Page)
Filemaker Pro 17 Configuration Guide
New Faculty & Staff: Get Started Accessing Electronic Resources in SAS
Software Available to Penn Staff and Faculty (Mac / Free)
SAS Computing Footprints

SAS Computing FreshService

SAS Teamwork Site
ISC Computing Resources
Voip Phone Order and Help Forms
OMS for PennNet Port (Data/VOIP) Activations
Remedy URL (for port issues, phone issues)
SIG Mailing List Signups
SAS Computing Blocked Email Attachment Types
Configure Email Client to Penn Directory
iTunes U Public Site
Manager Applecare Support Form

iTunes U Course Manager
Applecare Support Form

SAS Slack
Penn IT Slack
BEN Request Forms (including Printer Management)
BEN Financials Requisitioner Log in
Ben Financials User Guide
Adobe Creative Cloud License Request (SAS Staff/Faculty)
BigFix Installers
IEM Web Console
IEM in SSC: Patching
IEM: Creating a baseline
IEM: Creating groups
ISC Request a Port Activation and More
Kelly Writers House 6Poem Tips
How to set up the Concur App at Penn
DHCP Registration Site (Static IPs)
DHCP Registration Site (Dynamic IPs – anyone can register)
Tech Tools / Support for SAS Students (for Spring 2020)
Remote IT Support for Students (University wide for Spring 2020)
Company for ordering Chromebooks and Management Licenses email address
WCOnline + Zoom integration info and notes
SAS DCS Surplus Request Form

Webcasting

Webcasting On the Road (Our Mobile Gear Setup)
The Role of Live Webcasts in MOOCs & Online Learning
How to Create Engaging + Interactive Live Webcasts
Does Google Hangouts “Make the Cut” as a Professional Webcasting Platform?
Online Courses in the Age of the MOOC
How To Record a Google Hangout
Screening & Taking Live Phone Calls on Zoom Live Streams – A D.I.Y. Budget-Friendly Guide to Talk-Show Style Phone Guests

General Tips, Tricks and Information

Awesome Terminal Command Line Tricks
How to forward email headers in O365
RoaringApps OS X and iOS App Compatibility
Mac OS X Keyboard Shortcuts – Awesome!
Unix Epoch Time Converter – Since 1970
Using Apple Remote Desktop send unix Command to install packages
AppCrawlr – App Discovery Engine
Grep and Find for searching a file or directory
How to Export Apple Contacts and Import into O365 via OWA (Web Interface)
How to Fix / Restore Access to Shared Calendars in “the new Outlook” 2019
How to Fix MacOS Software Update not working – SAS UPenn
How to fix MacOS Software Update stuck on “Checking for Updates” forever – General guide for everyone!
Configure Mac for Pennkey Authentication (deprecated)
How to enroll / join a Chromebook to Penn SAS Management Console
Configure Copier for Scan to Email (Setting up SMTP)
Submitting Ticket Requests to DCS
How to Save Space on your Mac by removing Messages and Photo Attachments – Text/SMS
Canvas File Upload 400 Error: Request failed with status code 400

Computer & Tech Recycling Options

Best Buy – Electronics, Appliances and Fitness Equipment Recycling & Trade Ins (free)
Staples – In-store Recycling Services – Tech, Ink, Toner & More (free)

Security + Performance

SEP Anti-Virus for Penn Desktops and Laptops
Tune-Up a Mac

Classroom Support

SAS Classrooms
Multimedia Services
mms-help@sas.upenn.edu
215-898-4947

PWH Classroom Support
Perry World House
pwhclassroom@pwh.upenn.edu
215-573-3071

Miscellaneous

Penn Computer Purchasing (Apple Education, Dell, etc.)
KWH Linked-In Mentor Database
PennSound Protocols
Human Resources Application Portal for Staff
How to Record a Google Hangout
CIDR to IP Address Converter
Concur / Bank of America Credit & Travel Card Management
How to fit a div to the height of its contents (CSS)
Using If Statements in Excel, including in concat formulas: Link 1, Link 2
How to Convert Text/URL to a Clickable Link in Excel hint: =Hyperlink(a1, “Link Title”)

Grep to find a pattern in files: grep -rnw /path/to/somewhere/ -e "search text here" (stack overflow post)
or: grep -Ril "search string here" /path/here/ ***make sure to use plain text quote characters or this won't work

Grep in BBEdit to find information between two strings of text

  • hint: <text1here>.*?</text2here>
  • hint 2: Conduct the grep search in BBEdit and then use the “Extract” command to generate a file containing all of the items matching your grep search

Rsync: rsync -avz /from/directory /to/directory

How to compare two text files  (e.g. for comparing a lists of listservs on existing in majordomo with a list of listservs existing in FMP):

  • Important note — the two files you are comparing should be plain text files without any formatting (on Mac, this usually means pasting without formatting/as a plain text into Text Edit and then also converting the file to plain text via Format->Make Plain Text), all lowercase letters, and sorted alphabetically.
  • Use this code in Terminal to generate create a file that only shows values appearing in the 2nd file: comm -13 <(sort /Users/chmarti/Downloads/fmp.txt) <(sort /Users/chmarti/Downloads/majordomo.txt) >/Users/chmarti/Downloads/only-in-file-2.txt
  • To create a file showing only the entries appearing in the 1st file, change the “-13” to “-12”
  • This code trick is also cool for finding which lines are common in two files: comm -12 <(sort File1.txt) <(sort File2.txt) >common-lines.txt

 

About this page of useful links

The purpose of this page is to be an aggregate of useful technological resources, tips, tricks and more on the internet. While I use it as a sort of bookmark list for myself, it is public so that others, especially at the University of Pennsylvania, might be able to benefit as well. It is regularly updated with new information as I come across it. I will do my best to keep old information up to date, though I sometimes fall behind in this rapidly changing technological universe.

If you have any questions, please feel free to contact me.