When the Philadelphia Water Department came to us to find out how they could roll out their new EBilling (online payment) system in the smoothest way possible, we knew that simply surveying customers wouldn’t give us enough details about the… Continue Reading →
What’s the Problem? Bottled Water: $1.22/gallon. Tap Water: $.004/gallon. The price of bottled water is more than 300% higher than tap water. Plastic water bottles are more expensive and create more plastic waste than drinking tap water. So why are… Continue Reading →
ImpactED is excited to announce that our team continues to grow! We’re happy to introduce our newest team member, Assistant Director of Evaluation, Alyssa Matteucci. Alyssa will provide crucial implementation and management support for ImpactED’s learning and evaluation efforts, and… Continue Reading →
ImpactED is thrilled to introduce our newest team member, Program Coordinator Jocelyn Hastings (pictured at left). In this role, Jocelyn will provide crucial support for ImpactED’s evaluation and development efforts, helping with the design and execution of our training programs… Continue Reading →
“People operate off of beliefs and biases. To the extent you can eliminate both and replace them with data, you gain a clear advantage.” ―Michael Lewis, Author, Moneyball: The Art of Winning an Unfair Game When it comes to tracking… Continue Reading →
The great Yogi Berra once said: “If you don’t know where you’re going, how are you going to know when you get there?” A logic model is a tool that helps public and nonprofit organizations clarify their destination in terms… Continue Reading →
In 2017, ImpactED established new headquarters within the Fels Institute of Government. As part of our partnership with Fels, we launched the ImpactED Fellowship, which enables Master of Public Administration (MPA) candidates to gain evaluation and development experience by supporting… Continue Reading →
As 2018 approaches, ImpactED would like to wish our partners, clients, and friends a joyful holiday season and a happy new year. Thank you for being a part of our community. We also invite you to read our annual report,… Continue Reading →
Serving 2.5 million people, the Philadelphia Water Department (PWD) is committed to community-responsive services and continuous improvement. Since 2016, ImpactED leadership has served as PWD’s evaluation partner, supporting the department’s efforts to build consumer satisfaction and foster public support for… Continue Reading →
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