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OUR ACADEMIC MISSION
To Add Value
We will add value to our jobs, departments, programs and the School overall by establishing administrative effectiveness and efficiency, by maintaining the highest level of knowledge in our particular field, and by collaborating and working with others to ensure best practices.
To Find Solutions to Operational Challenges
We will embrace change and push to find innovative and imaginative solutions to difficult problems. We will challenge the status quo when necessary and will commit to a solution based approach to problem solving.
To Prepare the School for Tomorrow
We will help build the infrastructure necessary for the School to grow and flourish in the changing world of higher education. We will recruit and retain the very best staff to increase our flexibility and response to unforeseen challenges ahead.
Solution Center
You can call the Solution Center at 215-898-7372 or hcmsolutioncenter@upenn.edu for questions about the following areas:
HR Policies and Procedures – Compensation/Payroll – Time reporting and eTime – Leave (PTO, FMLA, Disability) – Retiree Email Support – Tuition Benefits