shared drive

Getting Started with Forticlient VPN in SAS

Chris Martin accounts, VPN , , , ,

A Forticlient VPN connection is necessary to gain off-campus / wifi access to the Shared Drives, Filemaker Pro servers and some other services. Note that you do not need to use Forticlient VPN if you are using wired on-campus computers.

Forticlient

 

Request VPN access by filling out this form: https://upenn.co1.qualtrics.com/jfe/form/SV_d6lrw3Ta4gJ0Av3

  • If you’re in the Kelly Writers House or Creative / Critical Writing, use the following information when asked:
    • Local Support Provider (LSP) Name: Chris Martin
    • LSP Support Team: CPCW

You will hear back within a couple of days with instructions on how to install and configure Forticlient.

  • Note that PennKey Two-Step Verification using Duo Mobile push notifications (preferred) or Voice/Text notifications is required for FortiClient VPN access. To check on your Two-Step Verification setup please click here: https://twostep.apps.upenn.edu/
  • If you think you’ve forgotten your Forticlient password, make sure to try your Pennkey / O365 passwords — the passwords for these accounts match. If you still need to reset your password, resetting your Pennkey password will also reset your Forticlient VPN password (and your O365 password). Go here to do so: https://pennkeysupport.upenn.edu/help
  • If you haven’t yet installed or need to reinstall Forticlient, you can download the installer and instructions from here: https://upenn.box.com/v/FortiClient

Do you also need to get setup with a Shared Drive / FMP account? Click here for more information.

Configure Pulse for VPN Access to SAS Resources

Chris Martin accounts , , ,

Pulse is no longer supported by SAS Computing. Click here for information about Forticlient.

 

The following services require a Pulse connection as a prerequisite for remote access (including off-campus and any laptop access):

  • Shared drives
  • Filemaker Pro
  • Drupal Test Servers

Steps to configure Pulse for Mac

1.) Download the Pulse installer from here: https://upenn.app.box.com/folder/41746179256

2.) Install Pulse.

3.) If you do not see Pulse on your screen, go to your Applications folder and open “Pulse Secure”. Otherwise, skip to Step 4.

4.)  Click the + sign in the bottom left corner.

 

5.) Enter the following into the fields and click “Add”:

 

6.) Click “Connect”

 

7.) You will be prompted for your Windows AD user name and password (this is the same account used to access the shared drive and Filemaker Pro). Enter them here and click “Connect”.

 

8.) You will see a green check mark once connected.

 

9.) Your connection will disconnect each night. In the future, you will be able to “Connect” by clicking the Pulse Secure logo in the top menu bar:

 

10.) You will now be able to access shared drives, Filemaker Pro and Drupal test servers.

How to Set Windows AD Password & Connect To Shared Drive

Chris Martin accounts ,

Note that your Windows AD account username is the same as your pennkey username, but since this is a different account, the password will be whatever you set it to be.

1. Set New Password

To set (or reset) your SAS domain account password, please do the following:

* Use your browser to visit https://kite.password.isc.upenn.edu
* Select SAS from the list of “School and Center Active Directories”

Select SAS from list of Password Reset Options

* Login with your Pennkey
* Follow the directions for how to reset your SAS domain account password.
* Once you have set the password, check for an email confirming that the change has been made
* Note that this process will reset only your Shared Drive / Filemaker Pro account password — not your Pennkey password or other Penn credentials.

2. How To Connect to the Shared Drive

Note: You must be on a wired campus computer to connect to the shared drive -or- be connected to the Penn VPN.

Click on the desktop of your Mac computer (Finder) and click on the top menu bar: Go -> Connect To Server

To connect to the CPCW shared drive, enter:
smb://hum-files.sas.upenn.edu/hum-shares/cpcw-3808

To connect to the KWH shared drive, enter:
smb://hum-files.sas.upenn.edu/hum-shares/cpcw-kwh

Use your Windows AD account credentials (the account above in Step 1) to log in.

3. How to Connect to Filemaker Pro (if applicable)

Filemaker Pro is available on KWH computers. If you have to connect to the KWH Filemaker Pro database, you can find the latest guide here: Filemaker Pro 17 Configuration Guide